Service Level Agreements

Level One

LEVEL I - BASIC SERVICE LEVEL AGREEMENT -

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• Access to telephone information, advice and counselling 5 days per week.
• Tracing information packs for all parties
• Post-Adoption Centre leaflets, newsletters, PACTS directory and library database.
• Post-Adoption Centre training information updates.
• Substantial reduction on all other services, courses and user groups.

Please contact us for an up to date list of local authorities with a Level I Service Agreement

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